IBP Consultant

Responsibilities:

• Implement and support IBP modules, addressing customer requirements.
• Create and customize solutions to demonstrate to clients, ensuring revenue generation.
• Handle support tickets promptly using platforms like SNOW.
• Perform system administration tasks, including creating and updating master data, supply network, and planning algorithms.
• Collaborate with cross-functional teams for system maintenance, upgrades, and validation of IBP versions.
• Configure and maintain IBP modules, ensuring smooth operations of Demand, SOP, Response & Supply, and Inventory.
• Manage user roles, conduct training sessions, and ensure effective utilization of IBP functionalities.
• Lead an operations team, track performance metrics, and provide regular updates to management.
• Analyze, update, and maintain daily trackers, ensuring team efficiency and adherence to SLAs.
• Stay updated on industry trends, contribute to continuous improvement initiatives, and actively participate in certification programs.